Staff Profile - Jake Ingram
Meet Jake Ingram, our General Manager. One of our longest-standing employees, if there’s anything Jake can’t answer about the tank manufacturing process, it’s not worth knowing. He cites “the satisfaction of seeing powder transformed into a useful finished product” as the most enjoyable part of his job and has a wealth of experience, having worked in all aspects of the business from manufacturing to sales.
In early 2011, Jake started in the factory assembling the tanks and installing the fittings, preparing them for delivery to customers. Seeing that he was a keen worker who wanted to get involved, he was trained on moulding the tanks and worked between the two roles as needed over the next 5 years. Jake’s easy going personality, ambition and ever-growing knowledge of the rainwater tank industry made him the perfect candidate to get involved in a sales role and he was promoted to sales assistant in 2016, whilst also helping out in the factory when needed.
In 2018, Jake completed a Plastics Welding qualification with Polymer Industries Australia which enables him to weld custom fittings to the tanks and make minor repairs, all completed to required standards.
The task of scheduling the production and delivery of customer orders requires a range of skills such as planning and organisation, the ability to predict and quickly respond to challenges, problem solving, communication and management. Jake became more and more involved in the factory operations and management, learning from the owners at the time how to ensure the jobs were going out and customers were happy. In early 2021 when the new owners took over and saw the value that Jake brings to the business Jake was again promoted, this time to General Manager.
As can be seen by his work history with Poly Water Tanks, not only is Jake an experienced member of the team, but he’s also very knowledgeable. Having helped customers over the past 5 years, he’s heard and answered many questions about tanks of all shapes and sizes so he’s bound to have an answer for any curly question you can throw at him next time you call to order a tank.